Artificial Intelligence

Curated articles that provide professional and balanced perspectives on the latest trends, data-driven analyses, and practical advice for navigating the green logistics landscape.

What Analyzing Every Customer Conversation Reveals About Your Product Discover what analyzing every customer conversation reveals about your product. Learn how support tickets expose documentation gaps, product issues, and opportunities for improvement through AI-powered analysis.

Paul Henry

July 17, 2025

min read

Artificial Intelligence

Implementing OpenAI Swarm in BotDojo: A Cross-Model Comparison in Multi-Agent Tool Calling Explore BotDojo's implementation of OpenAI Swarm framework for multi-agent workflows. We compare GPT-4o, Claude 3.5, and Llama models in airline customer service scenarios, revealing key insights about tool-calling behaviors and agent coordination.

Paul Henry

July 17, 2025

min read

Artificial Intelligence

Hard Lessons Learned from Deploying AI Agents Discover hard lessons learned from deploying thousands of AI agents. Learn about context importance, evaluation frameworks, and scaling challenges from real-world AI implementation experience.

Paul Henry

July 17, 2025

min read

Artificial Intelligence

BotDojo’s AI Voice Agents: The Future of Customer Service Discover BotDojo's AI Voice Agents - the future of customer service with natural conversations, 24/7 availability, and seamless integrations. Transform your customer support with intelligent voice automation.

Chris Vaughn

July 17, 2025

min read

Artificial Intelligence

BotDojo Launch: Enhancing AI Assistants with Evaluations and Synthetic Data Watch our live demo introducing BotDojo, the platform that helps you build and improve LLM applications. Learn how targeted evaluations and synthetic data generation can give you confidence to deploy AI assistants to production.

Paul Henry

July 17, 2025

min read