BotDojo Launch: Enhancing AI Assistants with Evaluations and Synthetic Data
Written by
Published on
July 11, 2025
Customer Stories
How TengoInternet Transformed Customer Support with AI Voice AgentsBy partnering with BotDojo to implement AI voice agents, TengoInternet has oriented their customer support operations around the needs of their customers by dramatically reducing wait times, improving resolution rates, and enabling their human agents to focus on complex technical issues. This change not only enhanced customer satisfaction but also positioned Tengo to scale their support operations efficiently as they continue expanding their network of outdoor WiFi locations across North America.
Chris Vaughn
July 11, 2025
min read
AI in Customer Support: Why Pre-Built Tools Are Falling Short in 2025Over the past year, we've helped companies put thousands of AI agents to work. These agents have handled everything from tier 1 phone and chat support to pulling insights from mountains of data and process automation. Along the way, we've learned some critical lessons about what really works—and what doesn't work.
Paul Henry
July 11, 2025
min read
Artificial Intelligence
OpenAI Search and the Evolution of Real-time AI InformationThe integration of real-time search into AI systems isn't just a feature addition - it's becoming a fundamental capability for practical AI applications. The competition between Google, OpenAI, and specialized providers like Perplexity will likely drive rapid innovation in this space, ultimately benefiting businesses building AI applications.
BotDojo
July 11, 2025
min read